Add-ons
Pairs well with
Fast Free Worldwide Shipping
Free shipping on orders over $100 in the United States (AK, HI, PR, etc. are excluded from free shipping) European Union, Canada, United Kingdom, Japan, South Korea, Taiwan, Hong Kong, and Singapore.
Processing Time
- All orders will be processed within 3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Taxes/Duties
- All products sold by ASTRA do not include duties and taxes.
Tracking Package
- After the tracking number comes out, it usually takes a few days(within 3-5 business days) for the new information to be updated. Please wait patiently
- Due to the special nature of international transportation, the update of package information will be delayed. When the package leaves the shipping country, the detailed tracking information will generally be updated when it arrives at the destination country.
- Most packages can be tracked on this websitehttps://astrablinsd.com/apps/checkorder You can also try this link: http://www.xiongjiu168.com:8082/en/trackIndex.htm ; If the information cannot be checked, please contact us at info@astra.com
Lost Package/Unusual Package
- In the unfortunate event that an item is lost in transit, ASTRA will replace it at no cost to you, please contact our support team at: info@astra.com
- ASTRA will not be responsible for delivery failures due to incorrect or incomplete addresses. Please check your address when placing an order
- If you purchase multiple items in one order, ASTRA will ship them separately based on inventory and they may not arrive at the same time.
Shipping Delay
- Due to customs processing timelines, the actual delivery time may vary depending on your local carrier. If you have any concerns about your order, please feel free to contact us at info@astra.com
30-Day Hassle-Free Returns
At ASTRA, we are committed to delivering high-quality and reliable products. If you experience any issues with our products, please contact our Customer Support Team at info@astra.com for assistance.
1. 30-Day Money-Back Guarantee
We offer a 30-day return policy from the date of delivery, allowing you to return your order for a full refund under the following conditions:
Eligible for Return:
- The product is unused, unboxed, and in original condition.
- All original packaging, accessories, manuals, and documentation must be included.
- The return request must be made within 30 days from the date of delivery (based on tracking information).
Non-Refundable Items:
- Damage from outside sources
- Products without sufficient proof of purchase
- Lost or stolen products
- Non quality-related issues
- Free products /Free Gift
- Discounted products.
- Repairs through 3rd parties
- Purchases from unauthorized resellers
- Damage from misuse of products (including, but not limited to: falls,extreme temperatures,water, operating devices improperly)
- Products returned without the complete original packaging are not eligible for return or exchange.
- Return & Exchange Requirements: You need to provide photos and a video of the product for return or exchange. After our review, we will assist you with the process. This helps prevent unsuccessful returns due to missing or damaged items during shipment.
Shipping Costs
- If the return is due to quality issues (Within one month after receiving the goods) or incorrect items sent, ASTRA will cover the return shipping fee.
- If the return is due to personal reasons (e.g., change of mind, incorrect purchase), the customer is responsible for the return shipping fee.
2. Return & Exchange Process
To initiate a return or exchange, please follow these steps:
1) Contact ASTRA Support
astraEmail i.com with your order details, including:
Order number / Proof of purchase
Photos or videos showing the issue (if applicable)
Complete shipping address & contact number
2) Receive Confirmation & Return Address
Our support team will review your request and provide a return authorization and the appropriate return address.
The return must be shipped within 7 days of approval. Otherwise, your request may be voided.
3) Ship the Product & Provide Tracking
Customers must provide the valid tracking number and shipping receipt within 7 days of receiving the return approval.
Please ensure proper packaging to prevent damage in transit.
4) Inspection & Refund Processing
Upon receiving the returned item, our team will inspect it. If it meets our return conditions, a refund will be issued.
Refunds are processed within 10 business days to the original payment method (PayPal, credit card, etc.).
# Important Notes
Returns without prior approval will not be accepted.
Shipping and handling fees are non-refundable.
If the product is returned in a damaged or incomplete condition, ASTRA reserves the right to refuse a refund or deduct a restocking fee.
Lifetime Customer Support
If you have a question or comment for us, Please contact us by email as a matter of priority and you will receive support and a response within 48 hours.
Support Email: info@astrastra.com
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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Contact Us
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Specifications
Product Name
Holo-Vision 3D Display
Storage Capacity
16 GB — ample storage for multiple videos and easy content management.
Display Size
42 cm (16.5 inches)
Brightness
2,400 nits
Resolution
Full HD
Visual Effect
Floating, borderless holographic visuals
Operating Mode
24/7 continuous operation
Control Method
Smart app control
Content Management
Media upload and management via app
Setup
Plug & Play
Design
Lightweight construction for easy mounting
FAQs
Please read our FAQs page to find out more.
Frequently asked question
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Frequently asked question
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Frequently asked question
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Had to record a quick clip because photos just don't do the depth justice. The floating animation in real life looks completely borderless.
Hi Andrea, thank you for sharing the awesome video! We are thrilled to see how clean the floating effect looks on your wall!
Turned out way better than expected. Super bright and clean in person.
Check out how clean the floating graphic looks. My customers literally stand and stare at it on our back wall.
Short clip of it spinning up. Seamless visual hovering in space, no frame at all.
Hi Vanessa, awesome setup! Thank you for sharing your clip with us!
Recorded this mid-day. The brightness cuts right through our store lighting without washing out.
Photos don't even capture the full depth, but here's a quick shot right after mounting.
Hi Grace, we love seeing this in your space! Thank you for the snapshot!
Surprised how visible it is even with the morning sun shining in.
Recorded this from my phone after getting it mounted. Looks super futuristic in real life.
Arrived fast. Plugged it in, uploaded my graphic, and it worked right away.
Look at this clip. Everyone who walks past thinks it's a projection on glass until they walk up close.
Mounted near our counter. Picture taken with all our overhead lights on.
Uploaded a video of our 3D logo running. The floating illusion is 100% legit.
Mounted behind our front desk. Looks so sharp in real life.
Just watch the clip. Motion is super smooth and there is zero background lag.
Here's a snapshot of it on our wall. Easy install and turns heads constantly.
Check out the sharpness up close in my video. Clean lines and punchy contrast.
Quick demo clip. Sending new animations straight from my phone takes seconds.
Works exactly as promised. Posted a video so folks can see how visible it is in a lit room.
Short clip right after turning it on. Blades disappear completely as soon as it gets up to speed.
Truly amazing.
Used it for seasonal promotions in our boutique. Easy to switch clips through the phone app.
Video speaks for itself. Extremely bright and totally frame-free.
Short video of the 3D depth in action. One of the best gadgets I've bought.
Attached clip running in our reception lounge. Everyone pulls out their phone to record it.
Since putting this up in our cafe front window showcasing our iced drinks in 3D, we've seen a noticeable bump in first-time customers. Worth every penny for local shops.
Best purchase we made for the store this year. Video says everything.
Love it.
The display itself is very cool and bright, but the plastic wall anchors included in the box stripped immediately when I tried drilling into our coffee shop's exposed brick. Had to pause setup and make a trip to Home Depot for concrete masonry screws. Good device, but include better hardware for brick mounting.
Hi Morgan, the included anchors are standard drywall plugs, and we appreciate the feedback regarding tougher masonry walls. We are updating our mounting kit guide to include brick and concrete recommendations. Glad you got it securely mounted!
